Ivanti self service portal outage
We are currently experiencing issues with the ITS service desk portal where the service catalogue is not populating and and...
Read ArticleScheduled maintenance – ivanti
Maintenance Duration: 60min – Thursday 07 September 2023 Between 19:00hrs – 20:00hrs. Impact to users and services affected: We need to perform...
Read ArticleIvanti (IT ServiceDesk/ Estates Helpdesk) unavailable for use: Saturday 29 July – 9.00am
Summary On the morning of Saturday 29 July, testing and a failover of Ivanti (IT Service Desk and Estates Helpdesk)...
Read ArticleEmails not coming through to the IT Service Desk ticketing System – Thursday 20 July, 8.30am
Impact to users and services affected: Emails sent to the Service Desk email address servicedesk@qmul.ac.uk or helpdesk@qmul.ac.uk are not coming...
Read ArticleScheduled: Ivanti Maintenance Work – 30 May 2023 between 19:00 – 22:00
Maintenance Duration: 180min – Tuesday 30 May 2023, Between 19:00hrs – 22:00hrs. Impact to users and services affected: We need to perform...
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