Resolved: Service Now email notifications issue
Impact to users and service affected: We are currently experiencing a P1 incident where several email notifications for approval requests in...
Read ArticleTicketing system (Ivanti) unavailable Monday 18 November, 5pm to 10pm
Maintenance Window: 5pm to approximately 10pm Impact to users and services affected: The ticketing system (Ivanti) is currently unavailable from...
Read ArticleResolved: Service desk self service portal issues
There are currently issues with the QMUL service desk self service portal – if you require urgent assistance then please...
Read ArticleResolved: ITS Self Service portal
The ITS self service portal is currently unavailable as all logon attempts result in an “unauthorized” message. The QMUL ITS...
Read ArticleResolved: LiveChat outage
Please be advised that we are currently encountering issues with the QMUL ITS Service Desk LiveChat system. If you require...
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