Ticketing system (Ivanti) unavailable Monday 18 November, 5pm to 10pm
Maintenance Window: 5pm to approximately 10pm Impact to users and services affected: The ticketing system (Ivanti) is currently unavailable from...
Read ArticleResolved: Service desk self service portal issues
There are currently issues with the QMUL service desk self service portal – if you require urgent assistance then please...
Read ArticleResolved: ITS Self Service portal
The ITS self service portal is currently unavailable as all logon attempts result in an “unauthorized” message. The QMUL ITS...
Read ArticleResolved: LiveChat outage
Please be advised that we are currently encountering issues with the QMUL ITS Service Desk LiveChat system. If you require...
Read ArticleIvanti self service portal outage
We are currently experiencing issues with the ITS service desk portal where the service catalogue is not populating and and...
Read Article