RESOLVED: Issue access QMUL services – Tuesday 15 November, 11.30am
Impact to users and services affected: There are currently issues accessing QMUL services via Forticlient VPN. Update 12.18pm: Earlier today...
Read ArticleResolved: Network outage affecting multiple sites- Wednesday 19 October 15:30
Update Thursday 20/10/22 12:44PM: Print Services have been restarted and after a subsequent test at Mile End, IOT, Whitechapel and...
Read ArticleResponses via email do not appear in the Service Desk ticketing system – Tuesday 6 September, 5pm
Impact to users and services affected: Responses to tickets via email do not appear in the Service Desk ticketing system....
Read ArticleRESOLVED: Emails not coming through to the IT Service Desk ticketing System – Thursday 1st September,7.30am
Impact to users and services affected: Emails send to the Service Desk email address servicedesk@qmul.ac.uk or helpdesk@qmul.ac.uk are not coming...
Read ArticleIT Service Desk and Estates Helpdesk phone issues – Thursday 4 August, 7.30am
Impact to users and services impacted: There are currently issues incoming calls to the the IT Service Desk phone (020...
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