Summary
Impact to users and services affected: The telephone service Ignite is currently unavailable, users will be unable to reach the Service Desk via the phone (0207 882 8888) during this time. We will provide an update when we receive more information.
Update @8.55am – The service has been restored.
Update @8.34am – IT Services and the 3rd party provider are investigating the issue.
If you need to raise an issue in the meantime, please contact the service desk via LiveChat , the self-service ticketing systems or email servicedesk@qmul.ac.uk
We apologise for any inconvenience caused during this time.
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