Current State of Service: 🔴 Service Unavailable
Issue Summary:
Microsoft is currently experiencing issues with Outlook on the evening of Monday 31 August 2026. The incident is affecting multiple customers across the UK, including Queen Mary University of London (QMUL).
Users may experience difficulties logging in to Outlook and accessing their email, including repeated login attempts or error messages.
Other Microsoft Office365 services may also be affected, such as Teams, OneDrive, Office Online.
Microsoft is investigating the issue and working to restore the service. QMUL IT Services is monitoring the situation.
We will provide a further update as soon as more information becomes available and the issue has been resolved.
Workaround (if any): None available at this time
31/08/2026 20:30 – Microsoft is continuing to investigate the Exchange Online incident (EX1464935) affecting Outlook and other Exchange Online functionality. Microsoft has not yet provided a confirmed ETA for full resolution. We are monitoring Microsoft’s service updates and will provide further information as it becomes available.
