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Resolved: IT Service Desk and Estates Helpdesk phone issues – Thursday 4 August, 7.30am

Thursday, 4 August 2022, 7.30am

Summary

Impact to users and services impacted: There are currently issues incoming calls to the the IT Service Desk phone (020 7882 8888) and the Estates Helpdesk (020 7882 2580) which are currently being investigated.

If you need to raise an issue in the meantime please contact the service desk via LiveChat or servicedesk@qmul.ac.ukservicedesk@qmul.ac.uk. If you need to raise an issue with Estates and Facilities, please send an email to eaf-helpdesk@qmul.ac.uk

Update @8.30am – Thursday 4th August – This issue has been resolved

We apologise for any inconvenience caused during this time.

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