Summary
Impact to users and services affected: Some users are unable to log into the IT Service self-service ticketing system (Ivanti)
https://servicedesk.qmul.ac.uk. IT Services are investigating the issue.
To contact the Service Desk, please use the alternative methods; send an email to servicedesk@qmul.ac.uk, contact us via chat – https://www.its.qmul.ac.uk or call 020 7882 8888.
To contact Estates and Facilities, please send an email to eaf-helpdesk@qmul.ac.uk or call 020 7882 2580.
Update @ 8.40am – The issue has been resolved
We apologise for any inconvenience caused during this time.
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