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Resolved: Timetabling system update: Restoration in progress

Wednesday, 21 January 2026, 9.00am

Summary

Scheduled Date & Time: 21/01/2026 – 9:00AM

Summary

Description of Work:

We are performing maintenance on the Scientia timetabling system following routine data updates. A full system restoration will begin at 09:00 tomorrow and is expected to complete by Friday morning. This work is required to restore normal service operation.

Impact:

  • Users Affected: All users of timetabling systems
  • Service Availability: Service will be unavailable
  • Duration of Work: Estimated 2 days (23.01.2026)
  • Workaround (if any): Use QMUL mobile app or https://qmul.ombiel.co.uk/campusm/home

Additional Notes: We will update you with further updates


Update 22.01
The Scientia service has now been restored, with the exception of the Web Room Bookings function, which is expected to be back online by 10:00 AM on Friday, 23 January 2026

Update 21.01
The planned work is progressing well, and we remain on track for the service to be restored by 9:00 AM on Friday.