Summary
Maintenance Window: 5pm to approximately 10pm
Impact to users and services affected: The ticketing system (Ivanti) is currently unavailable from 5pm to approximately 10pm due to the switching from Ivanti to the new ticketing system (ServiceNow).
To contact the Service Desk, please use the alternative methods; send an email to servicedesk@qmul.ac.uk, contact us via chat – https://www.qmul.ac.uk/its or call 020 7882 8888.
To contact Estates and Facilities, please send an email to eaf-helpdesk@qmul.ac.uk
We apologise for any inconvenience caused during this time.
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