Resolved: Issues raising service desk tickets via e-mail
Impact to users and services affected: We are currently encountering issues receiving e-mail to servicedesk@qmul.ac.uk which is consequently preventing tickets being...
Read ArticleUnable to log to the self-service ticketing system (Ivanti) Monday 6 February, 7.30am
Impact to users and services affected: Some users are unable to log into the IT Service self-service ticketing system (Ivanti)...
Read ArticleIssue accessing multiple Office365 services – Wednesday 25 January, 9am
Impact to users and services affected: End users may be unable to access multiple Microsoft 365 services. The following services...
Read ArticleResolved: QMPlus video issue – Monday 23 January 2023
Update Monday 23/01/23 16:00: Kaltura have posted an additional update regarding today’s issues with video playback in QMPlus: Our engineering...
Read ArticleResolved: Ivanti Performance Issues – Monday 23 January, 12.30pm
Update 23/01/23 18:00: Please note that today’s issues with ivanti have now been resolved. Further maintenance is planned to mitigate...
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