Malta Medical School and the Institute of Technology (IoT) VPN scheduled maintenance
Impact to users and services affected: IT Services are performing planned maintenance on the Malta and IoT VPN appliances on...
Read ArticleIvanti (IT ServiceDesk/ Estates Helpdesk) unavailable for use: Saturday 29 July – 9.00am
Summary On the morning of Saturday 29 July, testing and a failover of Ivanti (IT Service Desk and Estates Helpdesk)...
Read ArticleEmergency Upgrade to Mitel MiCollab Telephony Service – Monday 24 July, from 7pm – 12am
Update 27/7/23: Tonight’s upgrade work was successfully completed. Please note that logging into MiCollab, if you receive a prompt showing...
Read ArticleWiFi Update – Maths Building
The WiFi may be unavailable in the Maths building between 17:00 – 18:00 on Thursday 27th July. This is due to...
Read ArticleEmails not coming through to the IT Service Desk ticketing System – Thursday 20 July, 8.30am
Impact to users and services affected: Emails sent to the Service Desk email address servicedesk@qmul.ac.uk or helpdesk@qmul.ac.uk are not coming...
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