Summary
Current State of Service: 🟢 Operational
Issue Summary:
We are currently experiencing an issue affecting MyHR. As a precautionary measure, the service has been temporarily disabled and is unavailable at this time.
Our teams and Zellis are actively investigating the issue and working to restore the service as quickly and safely as possible. Further updates will be shared as soon as more information becomes available.
We appreciate your patience and understanding while this is being resolved.
Impact:
Users Affected: All staff
Scope: Service completely unavailable
Workaround (if any):None available at this time
Updates:
24.12 09:00 AM – Our teams managed to successfully resolve this issue. We apologise for any inconvenience this might have caused you. If you still experience any issues, please contact IT Service Desk through usual channels.
23.12 04:30 PM – The ITS team continues to work closely with the third-party supplier to resolve the issue and restore system availability as quickly as possible. Next update will be 24/12/2025 11:00 am
| IT Services | INC0411776 |