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Resolved: Scheduled Service Maintenance: HCI Platform Instability maintenance

Thursday, 13 November 2025, 8.00 - 9.30pm

Summary

Current State of Service: 🔴 Service Under Maintenance

Issue Summary:

As we were experiencing issues affecting Dell HCI (Hyper-Converged Infrastructure) platform, our teams are actively investigating the issue and performing necessary service maintenance.

Impact: All HCI Services

Users Affected: All staff, Students

Scope: Login issues, Delays in data sync, Service completely unavailable