Summary
Current State of Service: 🟢 Service Restored – Monitoring in Progress
Update Summary:
The issue related to the virtual server upgrade has been resolved, and access to all affected services including RedCap, Data Safe Haven, Citrix, and LIMS has been restored.
Our team has re-established communication between the domain controllers, and authentication services are now functioning as expected.
We will continue to monitor the systems closely to ensure stability and will provide further updates if necessary.
Impact: Resolved for RedCap, Data Safe Haven, LIMS, Citrix
Users Affected: Users of BCI services
Scope: Services operational
Next Steps: Continued monitoring
Thank you for your patience and understanding.
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