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Resolved: Resolved: Service Desk ext 8888 unavailable – Friday 15 July, 6.16am

Friday, 15 July 2022, 6.19am

Summary

Impact to users and services affected: There is currently an issue the telephony system. As a result of the issue the service desk number 020 7882 8888 is currently unavailable.

Update 18/7/22@9.30am: The issue has been resolved and the Service Desk ext 8888 is working. We will continue to monitor the issue.

Update 18/7/22@6.25am: The issues has reoccurred this morning. The Service Desk ext 8888 is not working. Please contact the Service Desk via Live chat here > its.qmul.ac.uk

Update 15/7/22@8.21am: The issue has been resolved and the Service Desk ext 8888 is working. We will continue to monitor the issue.

Please contact the Service Desk via Live chat at the following address and click in the orange live chat buttonits.qmul.ac.uk

We are currently investigating the issue and will update you as soon as possible.

We apologise for any inconvenience caused.

| IT Services | INC/234596|