Date: Wednesday, 20 May 2026
Change Reference: CHG0036678
What’s happening?
As part of the planned Planon go-live activities, access to Estates & Facilities requests via ServiceNow will be temporarily unavailable.
Impact
Users Affected: All ServiceNow users who need to raise an Estates & Facilities request
Service Availability: Service won’t be available during the deployment window
Duration of Work: 5 hours
We apologise for any inconvenience caused and appreciate your patience while this essential work is completed.
