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Resolved: Scheduled: Network maintenance affecting physical phone handsets Charterhouse Square and West Smithfield – Monday 11 November, 7am to 8am

Monday, 11 November 2024, 7.00am - Friday, 8 November 2024, 12.00am

Summary

Campus/Building: Charterhouse Square and West Smithfield

Maintenance duration: 60 minutes; Monday 11th November, 7am to 8am

What are we doing?

Work is being done on the networking of physical phone handsets to prepare for the roll-out of new handsets in the coming months.

Why are we doing it?

This work is necessary for the coming roll-out of replacement handsets throughout QMUL, part of the ongoing upgrade of QMUL telephony services.

Impact to users and services affected:

Any calls in progress to/from physical phone handsets will be dropped. This impact will only be for a period of a few minutes within the scheduled maintenance windows, rather than for the whole period.

There will be no change to the operation of physical phone handsets following the completion of the changes.

We apologise for any inconvenience caused during this time.

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