Summary
Update Monday 23/01/23 16:00: Kaltura have posted an additional update regarding today’s issues with video playback in QMPlus:
Our engineering team identified and mitigated the issue, at this point we are in recovery stage, all components are back to normal and KMS/KMC/Playback/Player loads.
Update Monday 23/01/23 14:00: Kaltura have posted an update regarding today’s issues with video playback in QMPlus:
What is the issue: We have identified issues with KLTR service, general service degradation. Users might experience issues when loading the KMS/KMC/Playback/Player.
Impact to users and services affected: There is currently an issue viewing videos via QMPlus which has been identified as an issue with an external provider who are provider updates are available at https://status.kaltura.com/incidents/lffx3nwfq60b
Please accept our apologies for an inconvenience arising from this outage.
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