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Resolved: Resolved: Outage – CPD – Offline

Wednesday, 18 October 2023, 8.30am

Summary

We are aware that the new CPD system is currently unavailable to all users.

This has been logged with the provider and they are investigating this now. We will provide an update as soon as possible.

We apologize for any inconvenience caused.

Update 18/10/23 10:15: We are still working with the provider to resolve this issue – a further update will be provided at 12:30 today.

Update 18/10/23 12:00: We can confirm that the problem has now been identified as “an issue in the network upstream from our system which in turn had a secondary effect on the MySQL service” and subsequently resolved. We have been advised that the provider is highly confident that this issue is unlikely to recur.

INC/265591