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Resolved: LabArchives – Authentication Update Status

Wednesday, 17 September 2025, 11.00am

Summary

Status: Scheduled Change in Progress
Applies to: All staff and students using LabArchives

Due to a scheduled change in the way users authenticate with LabArchives, you may encounter different login messages this morning.

🟢 Message Type 1:

You might see a notification informing you of a change in login procedure.
This message is expected and safe to accept.
The change is part of an effort to improve institution-level reporting on LabArchives usage.

🟡 Message Type 2:

Some users may experience login errors.
📌 Before contacting IT Services, please try the following steps:

  1. Clear your web browser cache.
  2. Attempt to log in again.

If the issue persists, feel free to reach out to IT Services for further assistance.

We appreciate your understanding and apologize for any confusion this change may have caused.