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Resolved: Issue accessing files via MS Teams & MS Sharepoint – Tuesday 10 May, 7.23am – RESOLVED

Tuesday, 10 May 2022, 7.30am

Summary

Update 08:43: Issue has been resolved. Microsoft have restored access to Sharepoint files. If you are still experiencing an issue, please contact the Service Desk via Live chat at the following site www.its.qmul.ac.uk

Update 08:08: Microsoft are carrying out essential maintenance to MS Sharepoint and as a result files have been placed in a read only state. Further updates will follow.

Impact to users and services affected: There are currently issues with accessing files via MS Teams and MS Sharepoint. You may receive the following message, Unable to Open the File, We couldn’t find the file you wanted.

This is currently being investigated by the QMUL Server and Storage team.

We apologise for any inconvenience caused during this time.

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