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Resolved: Fortinet VPN client AV alert issue

Wednesday, 18 January 2023, 9.00am

Summary

Impact to users and services affected: A bug has been identified during the ongoing Fortinet client upgrade client where the AV service is disabled for a brief period while definition file updates take place which in turn results in an alert from the Windows Security Centre.

Fortinet have confirmed that this is a bug in the client and will release a fix in the next version of the client however have not confirmed a release date as yet.

Please accept our apologies for any inconvenience caused by this issue.

|IT Services|PR\393|