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Resolved: FortiClient VPN scheduled maintenance – between Tuesday 28 March, 6pm and Wednesday 29 March 6pm

Tuesday, 28 March 2023, 6.00pm - Wednesday, 29 March 2023, 6.00pm

Summary

Maintenance duration:  24 hours; Tuesday, 28th March 2023, 6pm – 6pm the following evening.

Impact to users and services affected: IT Services are performing planned maintenance on the remote access solution (FortiClient), between Tuesday 28th March 6pm and Wednesday 29th March 6pm.

The FortiClient VPN Zero Trust Telemetry tab will show the status of “Not Reachable” for the duration of this work, as per the screenshot below.
This will not affect user connectivity to QMUL resources.