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Resolved: FortiClient VPN scheduled maintenance – Between 9am and 4pm on Wednesday 19 April.

Wednesday, 19 April 2023, 9.00am - 4.00pm

Summary

Maintenance duration:  7 hours; Wednesday, 19th April 2023, 9am – 4pm.

Impact to users and services affected: IT Services are performing planned maintenance on the remote access solution (FortiClient), on Wednesday 19th April 2023, between 9am – 4pm

The FortiClient VPN Zero Trust Telemetry tab will show the status of “Not Reachable” for the duration of this work, as per the screenshot below.
This will not affect user connectivity to QMUL resources.