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Resolved: Direct Access being shutdown – Monday 18 July, 9am

Monday, 18 July 2022, 9.00am

Summary

Impact to users and services affected: Direct access on managed laptops will no longer work, you will need to use the new enterprise Fortinet VPN to continue accessing resources hosted by QMUL.

You will need to ensure you are connected to the VPN to access the following services remotely

•             G and J drives

•             Scientia

•             Library systems

•             MiCollab

•             Agresso (via desktop application – Web application will be unaffected)

•             HR Systems

•             SITS/ MySIS

•             QMUL- RMS

•             Central Web Timetables

•             Alteryx

To connect to the VPN please see the how to guide located here https://www.its.qmul.ac.uk/support/self-help/user-guides-for-the-fortinet-vpn-(forticlient)/how-to-guides/managed-qmul-device-login-process/#d.en.928475

If you are having issues connecting to the VPN, please contact the service desk.

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