Responses via email do not appear in the Service Desk ticketing system – Tuesday 6 September, 5pm
Impact to users and services affected: Responses to tickets via email do not appear in the Service Desk ticketing system....
Read ArticleRESOLVED: Emails not coming through to the IT Service Desk ticketing System – Thursday 1st September,7.30am
Impact to users and services affected: Emails send to the Service Desk email address servicedesk@qmul.ac.uk or helpdesk@qmul.ac.uk are not coming...
Read ArticlePower BI Unavailable – Saturday 27 August, 4am
Impact to users and services impacted:We are currently experiencing technical issues with the Power BI service which is affecting some...
Read ArticleIT Service Desk and Estates Helpdesk phone issues – Thursday 4 August, 7.30am
Impact to users and services impacted: There are currently issues incoming calls to the the IT Service Desk phone (020...
Read ArticleNetwork Maintenance Friday 5th August 7:00am – 7:20am
Maintenance Duration: Friday 5th August 7:00am – 7:20am Impact to users and services affected: We will be carrying out emergency...
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