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Resolved: Scheduled: SID Helpdesk System upgrade – Saturday 2nd September, 9am to 2pm

Saturday, 2 September 2023, 9.00am - 2.00pm

Summary

Maintenance Window: 5 hours, Saturday 2nd September between 9am to 2pm.

Impact to users and services affected:The SID helpdesk system is being upgraded at 9am on Saturday 2nd September. This means that access to the following call centres will be unavailable for several hours:

  • Student Enquiry Centre Online
  • Advice & Counselling Service Online
  • Joint Research Management Office
  • My School Enquiries (EECS)
  • SIS Support & Training

We anticipate that these services will be available again by 2pm.

We apologise for any inconvenience caused during this time.

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