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IT Services – Service Status

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Service status

Last modified: 3 April, 2025 at 5.07pm*

  • Agresso
    Finance system (staff only)
     
  • Campus or Building specific
    Building maintenance, outages
     
  • eLearning
    QMplus, Q-Review
     
  • Email
    Office 365, IMAP
     
  • File Storage
    Network drives, Dropbox
     
  • HR Systems
    Resource Link, MyHR, e-Recruit (Oleo). LMS, e-appraisal.
     
  • Internet services
    University websites and directory
    Connected internal website access issues
    Resolved: QMUL App missing Attendance tile
  • IT Service Desk system
    Self-service portal, phone, FAQ
     
  • Library Systems
    Search and services
     
  • MySIS
    Student record system
     
  • MyTimetable
    Student timetables, room booking
     
  • Printing
    Central Print Service, Student printing
     
  • Remote Access
     
  • Research Services
    LabArchives, Prism
     
  • Telephony
    Voicemail, staff telephones
     
  • Wi-Fi
    eduroam
     
  • Good service
  • Partial service
  • No service

Service status definitions

*This table is only updated during the IT Helpdesk opening hours of 8am to 6pm, Monday to Friday (excluding public holidays and College closures).