• Agresso
  Finance system (staff only)
   
• Campus or Building specific
  Building maintenance, outages
   
• eLearning
  QMplus, Q-Review
   
• Email
  Office 365, IMAP
   
• File Storage
  Network drives, Dropbox
   
• HR Systems
  Resource Link, MyHR, e-Recruit (Oleo). LMS, e-appraisal.
   
• Internet services
  University websites and directory
  Resolved: QMUL App missing Attendance tile
  Upcoming maintenance – Terminalfour (T4) Migration to the Cloud – Publishing freeze on Monday 31 March, Tuesday 1 April and Thursday 3 April 2025
  Scheduled: Turnitin Maintenance – Saturday, 29 March, 3:00pm to 3:30pm (GMT)
  
• IT Service Desk system
  Self-service portal, phone, FAQ
   
• Library Systems
  Search and services
   
• MySIS
  Student record system
   
• MyTimetable
  Student timetables, room booking
   
• Printing
  Central Print Service, Student printing
   
• Remote Access
  
   
• Research Services
  LabArchives, Prism
   
• Telephony
  Voicemail, staff telephones
   
• Wi-Fi
  eduroam
   

• Good service
• Partial service
• No service

Service status definitions

Scheduled service maintenance

Mon17 Feb12.00am

Windows 11 scheduled upgrade – 17/2/25 to 9/6/25

Mon24 Mar7.00am

Library Systems

Scheduled: Maintenance on QMRO and Elements -Monday 24 March, 7am – Tuesday, 25th March

Mon24 Mar5.00pm

Printing

Printing – Scheduled Maintenance – 24th March 17:00pm – 20:00pm

Tue25 Mar5.00pm

HR Systems

Scheduled: Downtime ResourceLink – Tuesday 25 March, 5pm to Thursday 27 March, 9am & MyHR – Tuesday 25 March, 5pm to Wednesday 26 March,10am

Tue25 Mar9.00pm

eLearning

Scheduled: QMplus & QMplus-Hub Maintenance – Tuesday, 25 March, 9:00pm to 11:00pm (GMT)

See all scheduled alerts >

Resolved service interruptions

Wed26 Mar11.32am

HR Systems

Resolved: Appraisal website unavailable – Wednesday 26 March,11.32am

Tue18 Mar9.00pm

Internet services

Resolved: Reporting and Analytic tools – Scheduled Maintenance – 09:00am 18th – 17:00 21st March

Tue18 Mar7.00am

Internet services

Resolved: EZ proxy services – Scheduled Maintenance – 18th march 07:00am – 13:00pm.

Mon17 Mar7.00am

Wi-Fi

Resolved: Eduroam – Scheduled Maintenance – 17th March 7:00am to 8:00am

Fri14 Mar10.11am

Internet services

Resolved: Resolved:WordPress – LAMP container Service unavailable – Friday 14 March,10.11am

See all past alerts >